DinoQ

Privacy Policy

Last updated: 6/28/2026

This Privacy Policy describes how DinoQ, a product of Increatech Business Solution Pvt Ltd ("Increatech", "we", "us", or "our"), collects, uses, and protects your information when you use our Service.

1. Information We Collect

Personal Information

When you register for DinoQ, we collect information such as your name, email address, and payment information. This information is necessary to provide you with our services.

QR Code Data

We store the QR codes you create, including their configuration (URLs, vCard information, or uploaded files). This data is necessary to provide the QR code management service.

Analytics Data

When someone scans your QR code, we collect analytics data including:

  • IP address (used for geolocation)
  • Country, city, and region
  • Device type and browser information
  • Timestamp of the scan
  • Referrer URL (if available)

2. How We Use Your Information

DinoQ and Increatech Business Solution Pvt Ltd use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send you related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Provide analytics and insights about your QR code performance
  • Detect, prevent, and address technical issues and fraudulent activity

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use PostgreSQL for database storage and optionally AWS S3 or S3-compatible storage for file storage. All data transmission is encrypted using SSL/TLS.

DinoQ / Increatech Business Solution Pvt Ltd implements appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

4. Data Sharing and Disclosure

DinoQ / Increatech Business Solution Pvt Ltd does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in our operations (e.g., payment processors)

5. Third-Party Services

Payment Processing

We use Razorpay for payment processing. Your payment information is transmitted directly to Razorpay and is not stored on our servers. Please review Razorpay's privacy policy for information on how they handle your data.

Email Services

We may use third-party email service providers to send you transactional emails and notifications. These providers have access to your email address solely for the purpose of sending emails on our behalf.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

8. Data Retention

DinoQ / Increatech Business Solution Pvt Ltd retains your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our service is not intended for children under 18 years of age. DinoQ / Increatech Business Solution Pvt Ltd does not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal data, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

11. Changes to This Privacy Policy

DinoQ / Increatech Business Solution Pvt Ltd may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.